Who we are
(“We”, “Us”, “Our”) is The Old Library, 6 Lovelinch Gardens, Long Ashton, Bristol BS41 9AH. Our website address is: theoldlibraryinla.co.uk.
By providing your personal data, you agree that we can use your personal data in accordance with this notice. Please ensure you understand this policy in its entirety and take your time to read it.
What personal data we collect and why we collect it
Bookings & Contact Form
You may be asked to submit personal information about yourself when you make a booking. We will collect this information so we can fulfil your booking request and you may dine at our venue. When you make a booking, we collect information such as:
- title
- name
- e-mail address (used for booking confirmation and post-dining feedback emails)
- home or work address
- billing information taken for deposits, ticketing, or holding credit card information for use in the case of no-shows (where applicable)
- telephone number
- dietary requests
- marketing preferences (whether you opt-in or opt-out)
There is “Device Information” about your computer hardware and software that is automatically collected by us. This information can include:
-
- device type (e.g. mobile, computer, laptop, tablet)
- cookies
- operating system
- IP address
- browser type
- browser information (e.g., type, language)
- access times
- referring website addresses
- other data about your device to provide the services as otherwise described in this policy.
We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation. We will only share your information with companies if necessary to deliver services on our behalf. For example service providers (e.g. ResDiary for the provision of online bookings), third-party payment processors, and other third parties to provide our Sites and fulfil your requests, and as otherwise consented to by you or as permitted by applicable law.
We only keep your personal data for as long as we need to in order to use it as described in this privacy notice, and/or for as long as we have your permission to keep it.
For reservations taken through ResDiary software, your data will only be stored in your local country, jurisdiction or lawful location. ResDiary data is stored securely in data centres managed by Microsoft Azure.
Your personal information is kept private and stored securely until a time it is no longer required or has no use. We will take reasonable steps to safeguard your personal data against it being accessed unlawfully or maliciously by a third party.
Users contacting this us through the contact form do so at their own discretion and provide any such personal details requested at their own risk. This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. You can find further information about some social media privacy and usage policies in the resources section below.
Use of Cookies
What are cookies? A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognise you when you visit. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual. Cookies allow the website, through its server to provide the users with a tailored experience within this website.
Third Party services may use cookies to help you sign into their services from our services. We also may use third-party cookies, such as Google Analytics, to assist with analysing performance. Any third party cookie usage is governed by the privacy notice of the third party placing the cookie.
You can set your browser to not accept cookies, but this may limit your ability to use the services.
Downloads and Media Files
Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti virus software or similar applications. We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti virus software or similar applications.
External Links
Although this website only looks to include quality, safe and relevant external links users should always adopt a policy of caution before clicking any external web links mentioned throughout this website. Users should therefore note they click on external links at their own risk and this website and it’s owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Your Choices
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted us to. Furthermore, you can change your marketing preferences at any time by contacting us by email at info@theoldlibraryinla.co.uk
Careers
You may submit your CV if you’re interested in working for us by email or through our Contact Page. This information may include:
- personal details
- employment details
- education
- salary history
- other relevant details
We will use this information to assess your application. We may also keep it in our records for future job opportunities. Please get in contact if you would no longer like us to hold your records at info@theoldlibraryinla.co.uk
What rights you have over your data
Right of access
You have the right at any time to ask us for a copy of the personal information about you that we hold.
Right of rectification
If personal information we hold about you is not accurate, out of date or incomplete, you have a right to have the data rectified, updated or completed. You can let us know by contacting us.
Right of erasure
In certain circumstances, you have the right to request that personal information we hold about you is erased.
Right to object to or restrict processing
In certain circumstances, you have the right to object to our processing of your personal information by contacting us.
Consent
You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will, therefore, be retained for the following periods (or its retention will be determined on the following basis):
- Data for marketing purposes – 3 years
- Booking Information – 3 years
- Career application information – 2 years
Changes to this notice
We will occasionally update this privacy notice to reflect company and customer feedback. We encourage you to periodically review this statement to be informed of how we are protecting your information. This policy was last updated in November 2023.